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ICDL Digital Citizen

The Digital Citizen programme outlines the basic skills needed to use a computer and the Internet. This specially designed module teaches candidates how to complete everyday tasks in a confident way.

Digital Citizen is designed for complete beginners and is open to everyone regardless of status, education, age or ability. There are many people who have never used a computer but are aware of the Internet and its possible uses. If you would like to know more about computers and the Internet but feel learning these new skills is too complicated, then the Digital Citizen programme is for you.

Digital Citizen is designed to be the first step for candidates to engage with the digital world. Candidates who successfully pass the Digital Citizen programme, may wish to continue their learning, by registering for the Digital Citizen Plus programme and the ICDL Workforce Modules.

Develop the basic skills needed to use a computer and the internet to complete everyday tasks

Module overview

CategorySkill set
Computer basics
  • Parts of the computer
  • Types of computer
  • Getting started
  • The keyboard and mouse
  • Shut down the computer
Introduction to the desktop
  • Icons
  • Taskbar and start button
  • Windows
  • Storing information
  • Applications and file types
Introduction to documents
  • Creating a document
  • Name and save
  • Change font
  • Bold, italic, underline
  • Cut, copy and paste
  • Save and print
Introduction to the web
  • Evaluating information
  • Online security
  • Connecting to the internet
  • Navigating and downloading
  • Search engines
  • Online services and forms
Communications
  • Email accounts
  • Creating and email
  • Replying to and forwarding an email
  • Online communities
  • Instant messaging
  • Voice over Internet Protocol

Main learning outcomes

Candidates who complete the Digital Citizen programme will gain the skills needed in order to progress onto Digital Citizen Plus, the ICDL Workforce modules and beyond. They will be able to:

  • understand how to start up and shut down a computer
  • understand how to navigate the Desktop and how to store files
  • understand how to create, save and edit a document
  • understand how to use search engines, use online services and evaluate online information
  • Communicate online via email and instant messaging
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